Return & Refund Policy

Thank you for shopping at Stratadice.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Stratadice.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Stratadice, accessible from stratadice.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: niall.watters@stratadice.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days.
  • The Goods are in the original packaging.

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:

17a Concession Road, Newry, BT35 9AR, United Kingdom

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: niall.watters@stratadice.com

Stratadice™ is an innovative spin out from MKN Inc, a boutique Strategy & Operations consultancy that has supported transformational programs for clients across the USA, Switzerland, Ireland and the UK.

Stratadice™ is based on seminal research that Michael K Needham completed for his doctorate degree on high performance within organizations. That research is combined with 20+ years of international performance consulting carried out by the MKN Inc. and associates team.

The tried and tested framework pillars are: Skills – Behavior – Impact. 

Learn More About MKN Advisory

Stratadice™ Podcast

Relax and listen to the creator of Stratadice™, Dr Michael K. Needham, as he offers a series of bite sized insights to enlighten, empower and inspire you to have a greater impact on your life.

As the seasons advance, Dr Michael will be joined by guests from all walks of life, who share their stories of impact and inspiration. You won't want to miss them!

Follow and Listen

Frequently Asked Questions

Who is Stratadice™ designed for?

It is designed for the high performing-high potential individuals and teams that want to elevate their performance and have a greater impact. Stratadice™ is a tool for building resilience, and for reinvention. It has been carefully designed using a combination of academic research, behavioral analytics, and real-world transformations. Use it as your performance coach.

How long does it take to play?

This largely depends on how deep you want to go each time you engage with the tools. For random, thought provoking play we recommend between 15-30minutes, and for a deeper and more comprehensive experience we recommend a minimum of 60 minutes. Your career is something that evolves over time. Stratadice™ is designed to be your companion as things change. For best use, we encourage re-evaluating your progress every three months. 

What's the best approach to playing?

To get the most from our tools, you should aim to push yourself out of your comfort zone and be open to new ideas. We want to cultivate your growth mindset.

What other services do you provide?

Contact Dr Michael K Needham at michael.needham@stratadice.com for keynote speaking and collaborative innovation opportunities, or contact Niall on niall.watters@stratadice.com for training and corporate development programs.

What countries do you ship to?

We have distribution centers in Connecticut, USA and a hub in Ireland to service UK, European and Asian markets. Shipping fees will be calculated at point of checkout.

How long will it take for my order to arrive?

Delivery times will vary based on region and availability.

As a guide:
US: 1-3 working days
Ireland / UK: 2 working days
Mainland Europe: 5-7 working days
All other markets: up to 10 working days

What is your return policy?

1: You let us know the reason for your return within 48 hours of receipt.
2: We gather details from you and arrange a collection.
3: The item will be collected within 14 days of notifying us of your intention to return.
 4: Once we receive your return, we'll check everything's in order and issue a refund to your original payment method. This should arrive to you within 14 working days.

Note: Please make sure that your returned items are sent in their original packaging and in a re-sellable condition. Unfortunately, we are unable to take liability for items damaged in transit.

Contact us for our workshops, programs, mentoring or partnerships